METAL / Customer care
Shipping & help
Printed editions, PDF downloads and help with your order.
Printed editions
Shipping is calculated at checkout according to your destination and the weight of the printed editions in your order. You can review the cost before paying.
Do you ship to my country?
We ship printed editions to the following destinations:
- Spain. Mainland Spain, the Balearic Islands and the Canary Islands. Ceuta and Melilla are not included.
- Elsewhere in Europe. Austria, Belgium, Bulgaria, Czechia, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Norway, Poland, Portugal, Romania, Slovenia, Sweden, Switzerland, Türkiye and the United Kingdom.
- The Americas. Argentina, Brazil, Canada, Chile, Colombia, Mexico, Peru, the United States, Uruguay and Venezuela. US shipping covers the 48 contiguous states and Washington, DC; Alaska, Hawaii and military addresses are not included.
- Asia and Oceania. Australia, China, Hong Kong, Japan, New Zealand and South Korea.
- Africa. Morocco.
If your destination is not listed, email us before ordering. Shipping options and the cost for your order are shown when you enter your address, before payment.
Which cover will I receive?
Choose your cover on the product page and check your selection in the bag before paying. Covers marked as sold out are unavailable.
PDF editions
A PDF edition is a downloadable magazine. It does not include a printed copy and has no shipping charge.
How do I get my PDF?
After purchase, your download is available on the order confirmation page. You also receive an email with a download link at the address used for your order.
Need help with a download?
Check the email address used for your order and your spam folder. If a download link has expired, open it to request a new link. If you still need help, email us with your order number.
Your order
A damaged or incorrect item?
Email us with your order number and clear photos of the damage or the item received. See the published policy for the conditions that apply.